A red wine stain is in many cases easy to remove. Also similar stains, like from white wine, rosé and champagne, are usually properly to remove. In fact, the age of the stain makes no difference for the products of James. Even to remove an old red wine stain is no problem, as long as you meanwhile didn’t use any other (wrong) products and methods. That means that in case of a two year old red wine stain there’s still very much a chance to remove it successfully and without difficulty with the help of James Stain Wonder (the product does the job).
The well-known "tips from grandma" however are most dangerous. For example, it is important that you never use salt nor white wine on a red wine stain. These methods never guarantee to be satisfactory, but may permanently damage your carpet or upholstery. Salt fixes namely colors, you run the risk that the red wine color is fixed, and then no longer can be removed. The result is often an even darker red stain. White wine contains sugars which cause faster re-soiling. Sugars are sticky residues (like e.g. soap, which you should also never use). These residues will over time sooner attract dirt and cause black stains. For more information about red wine stains please read our blog post "the notorious red wine stain".
Follow our instructions to remove safely and effectively among others red wine stains from your carpet or upholstery. Use the following links for the exact instructions if you didn’t arrive on the right page: red wine stains from upholstery, sofa, chair or car seat, remove red wine stains from rug or carpet.
Always test for colour fastness and material perpetuation in an inconspicuous area: apply, leave to soak for 12 hours and evaluate.
* On wool: In the vast majority of cases, James Stainwonder will not cause any discolouration. You have already determined this by testing the product in an inconspicuous area as described above. In this case, you do not have to perform the following directions. However, should James Stainwonder cause a (slight) discolouration, you need to neutralise James Stainwonder as soon as the stain has disappeared. In that case, immediately place a moist cotton cloth on the spot where the stain used to be and leave it to dry.
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If a product is in stock and ordered before 13:00 o’clock (CET), you will receive the goods in the EU within 1 to 4 business days and for shipment to the United States it will take 5 to 15 business days (after receiving payment). DHL and DPD ensure the delivery of your goods. The shipping cost for your current order is clearly mentioned in your shopping basket. Please note you can save on shipping cost when ordering for a certain amount; the exact information is also shown in your shopping basket.
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With our return policy you have the right to return your order within 14 days (without providing a reason). The total amount paid, including shipping, will then be credited. Solely the costs for the return shipment are at your expense. Should you want to make use of your right of withdrawal, the unused product with all accessories should be returned to us in its original condition and packaging. In order to exercise this right, please contact us at firstname.lastname@example.org.
Products that cannot be returned