We have put together all the important information for you!

You are a consumer

An existing interior or a new acquisition such as a PVC or laminate floor, sofa, carpet, rug, chair, box spring or interior of your car or caravan; you want to enjoy it for as long as possible. The right maintenance with the best products and the most comprehensive advice, that is what James can offer you. Cleaning products that are easy to use, products that are recommended by well-known manufacturers of many products in your home.

Assistance and clear information

Stain removal for example, an annoying but necessary task. It is very important to remove a stain correctly and with the right products to prevent permanent damage or the recurrence of stains. To this end, in addition to the James Staindisc, James also built the unique James Stain search engine; how about more than 1500 stains with step-by-step solutions for fresh and dried stains on many materials? This makes it a breeze and most stains will be successfully removed.

Maintenance of your floor or furniture

And how do you maintain your floor or furniture correctly? Whether you have a hard floor or textile floor, good maintenance allows you to enjoy your floor every day because it looks perfect. The beauty is that it is not difficult at all, but the right products and steps are key here. Your average household products are not the answer, which is why the most famous brands advise James: your floor or furniture looks beautiful and it stays that way. Tomorrow as well. Clean using James products and enjoy a fresh interior every day.

Zuiver logo
Leolux logo

The James support

Our website answers every conceivable question and provides extensive advice in many areas. Can’t figure it out? We are happy to help you by email, chat or telephone.

Got a weird stain? Try us!
Find the cleaning solution for all your stains on upholstery fabric and almost any form of carpeting here.

The right PRODUCTS are crucial for a good result, also in the long term. No wonder the best brands recommend James products.

this way your interior will stay beautiful. A tailor-made advice for your floor or furniture, with the right tips, tricks and products.

Frequently Asked Questions

Our FAQ, a collection of the most frequently asked questions to James. We can perfectly answer these questions through almost 100 years of research in our own laboratory.

Do you have a question that is not answered here? Use our stain search engine or contact us!

With James in most cases very simple! View the solution for a red wine stain on our Stain search engine page.

On your floor there is residue from (old) cleaning products. You may now be using some form of All Purpose Cleaner or some kind of soap product. You may have mixed up different cleaning products. In any case, the result is not to be trifled with! Before you start with the James daily maintenance product, first use James Basic Cleaner to thoroughly remove all old residues so that your floor is perfectly clean again.

The cause may seem innocent at first, but in the long run it causes these marks and smudges: spilt drinks, pet’s saliva, products containing oil or grease, a glass cleaner you use to clean the table. All of them cause black spots, as they remain sticky and attract dirt. Solution: James Interior Cleaner and for the really stubborn stains that contain oil or grease: James Stainspray.

Depending on the order value, the shipping costs drop or shipping is even free. This is clearly displayed in the shopping cart.