When ordered before 14:00 o’clock, delivery within 1-3 business days!
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Always test for colour fastness and material perpetuation in an inconspicuous area. For James Stainspray: apply, wait 5 to 10 minutes and evaluate. For James Stainwonder: apply, leave to soak for 12 hours and evaluate.
First step:
Second step:
* On wool: In the vast majority of cases, James Stainwonder will not cause any discolouration. You have already determined this by testing the product in an inconspicuous area as described above. In this case, you do not have to perform the following directions. However, should James Stainwonder cause a (slight) discolouration, you need to neutralise James Stainwonder as soon as the stain has disappeared (for this reason you should frequently look underneath the towel in order to determine if the stain is already gone). In that case, immediately place a moist cotton cloth on the spot where the stain used to be and leave it to dry.
Always test for colour fastness and material perpetuation in an inconspicuous area. For James Stainspray: apply, wait 5 to 10 minutes and evaluate. For James Stainwonder: apply, leave to soak for 12 hours and evaluate.
First step:
Second step:
* On wool: In the vast majority of cases, James Stainwonder will not cause any discolouration. You have already determined this by testing the product in an inconspicuous area as described above. In this case, you do not have to perform the following directions. However, should James Stainwonder cause a (slight) discolouration, you need to neutralise James Stainwonder as soon as the stain has disappeared (for this reason you should frequently look underneath the towel in order to determine if the stain is already gone). In that case, immediately place a moist cotton cloth on the spot where the stain used to be and leave it to dry.
Prices
All prices on our website are inclusive of VAT.
Ordering
For the product of your choice, click the ´Add to basket´ button. Check your order and click the ‘Proceed to checkout’ button. Then create an account, log in or continue placing a single order (without creating an account). Complete the necessary details, choose the payment method of your choice and make the purchase final by clicking the ‘Place your order‘ button. Finally, complete payment using your selected method.
Delivery and shipping cost
If a product is in stock and ordered before 13:00 o’clock (CET), you will receive the goods in the EU within 1 to 4 business days and for shipment to the United States it will take 5 to 15 business days (after receiving payment). DHL and DPD ensure the delivery of your goods. The shipping cost for your current order is clearly mentioned in your shopping basket. Please note you can save on shipping cost when ordering for a certain amount; the exact information is also shown in your shopping basket.
You will receive an email from DHL or DPD to track your package. Is it not possible to ship to your country? Please contact us at [email protected] and we will be happy to see if we can be of assistance.
Payment
You can complete payment for your order using:
Return policy
With our return policy you have the right to return your order within 14 days (without providing a reason). The total amount paid, including shipping, will then be credited. Solely the costs for the return shipment are at your expense. Should you want to make use of your right of withdrawal, the unused product with all accessories should be returned to us in its original condition and packaging. In order to exercise this right, please contact us at [email protected].
Products that cannot be returned
