Support

Unique support

James has always had a unique approach in our market segment. Many unique services and forms of support make James more than just a cleaning agent.

Did you know:

  • James has existed since 1927 and is a typically Dutch company, where production takes place entirely in the Netherlands?
  • The James Stain Disc, with its solutions for 84 of the most common stains and soiling, has been a well-known aid for more than 2 decades and is a daily routine for many users?
  • The online James Stain Guide, with over 1,500 stain solutions, has an answer to practically every stain you may encounter?
  • The James Stain support through the phone is there for everyone and is used daily by consumers, retailers, facility managers, suppliers, etc?
  • James Personal Maintenance Advice is a free, freely accessible service for everyone worldwide? And that you can print a customized maintenance advice for your customer for carpet and carpet / rug within one minute as an extra service?
  • The James Starterset Carpet & Upholstery Fabric is a unique total solution for stains and maintenance and is therefore the perfect tool to provide your customer with the best possible service?
  • We now also have the James Starterset Hard floors to perfectly use every moisture-resistant hard floor and to see your customer back in the store quickly?
  • The James Buying Guide makes it very easy for you to also provide customized maintenance advice for laminate, vinyl, PVC and other moisture-resistant hard floors? Can you no longer see the wood for the trees in terms of hard floor maintenance? That is solved with this!
  • James is working every day for hundreds of manufacturers in his own laboratory to test their products and support product development? And effectively (help) write their maintenance advice?
  • James even helps renowned vacuum cleaner manufacturers with the development of new vacuum nozzles and everything related to it, thanks to unique research?
  • James (thanks to her products, research and unique support) is actively advised as a partner by many leading manufacturers of carpet, rug, laminate, vinyl, PVC, furniture and upholstery fabric?
  • James Extra Matt is unique in its kind as the most dull polish on the consumer use market? Even the most matt floors remain matt after treatment, without machines or professional help! And also easy to remove yourself with James Basic Cleaner.
  • You can get the unique James services for free on your own website through the James Microsite? Who wouldn't want a stain search engine with more than 1500 solutions, or even a built-in James webshop?