Consumer

James solves your stain problems!

Have you ever spilled red wine on a new carpet at a party? Everyone says they know what to do, but who should you believe?

James conducts testing on stains and its solutions on various materials in its own laboratory. This research shows that many fresh stains can be removed by solely using clean, cold tap water and you do not have to use any complicated procedures and/or remedies. Better yet: using a wrong procedure sometimes causes the problem to be irreparable!

So it is very important to immediately take the right approach. Solutions can be found in the menu Stain Solutions.

The knowledge James gathers is driven by problems you and others encounter at home. James strives to formulate solutions as clear and simple as possible. All testing performed in the James laboratory will be placed on the website. So the website gets smarter and thus contains more and more information.

The consumer can contact James on questions regarding stains, maintenance and cleaning of:

Floor covering: carpets and rugs
Upholstery: furniture fabrics and car fabrics
Semi-hard floors: vinyl, rubber, marmoleum and linoleum
Hard floors: laminate

James personal maintenance advice

James provides a personal maintenance advice to the consumer. This advice is always targeted at one specific product quality of one specific carpet or rug brand. Additionally, the advice is fitted to your situation at home.

Some of the factors taken into account include the color of the material, the room where it is located, if you have cats or dogs, if you have floor heating and finally if you have any doorsteps in your home.

The James personal maintenance advice solely provides information relevant to your situation and disregards anything else. This advice is offered free of charge by your shopkeeper, so be sure to ask for it in-store!

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